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American Express Hire Now | Apply for Support Associate Role

American Express Jobs in 2023

American multinational financial services corporation - American Express announces the latest job notification for Young Banker. Any Degree completed candidate can apply for this Govt Jobs Online as soon as possible. its headquarters is located in New York City. American Express careers, bank jobs 2023, hdfc recruitment, banking jobs 2023, sbi bank jobs, sbi recruitment 2023, banking recruitment 2023, bank jobs in tamilnadu, hdfc bank recruitment 2023, tn velaivaippi, arasu velai, hdfc bank jobs 2023, banking jobs tamilnadu

American Express Jobs 2023

interested must fulfil all eligibility criteria. who are requested to read the full official notification carefully to know about the following details? the process of Examinations and Interview, Application Fee, How to Apply etc. are before going apply.

Organization: American Express

Post names: Support Associate Role

The number of vacancies: various

Job Location: All Over India

Banking Jobs Eligibility Details:

the application form will be available on the Official Website given below. Candidates who are interested in this government job should be completed the following education criteria

Any Degree

Job Description:

A Client Support Associate is responsible for handling esp. Level 1 and Level 2 technical support tickets for existing clients as well as the successful deployment of the various components of Accertify’s Interceptas fraud prevention and chargeback management platform. Specific responsibilities include:

  1. Provide technical support and build strategies for our clients on Interceptas Fraud, and Chargeback platform.

  2. Troubleshooting client issues connecting to our systems. Monitor for system alerts. Contact clients when interruptions in their data feed are occurred.

  3. Develop and deploy fraud transaction screening rules and methodologies.

  4. Configure Analyst user interface to client’s specifications.

  5. Develop additional tactics and other procedures to diminish customers’ risk.

  6. Work closely with clients to identify new features and functionality for Interceptas,

  7. Work closely with Accertify Subject Matter Experts to evaluate and identify emerging technologies / fraud trends and adapt new approcahes and features as needed

  8. Develop strong relationship with clients to deliver exceptional service and ensure that expectations are exceeded.

  9. Act as a liaison between external clients and internal departments including Account Management, Operations and Development teams.

  10. Provide feedback and enhancement ideas to the improvement of the Fraud, and Chargeback platform.

This role may be subject to additional background verification checks.

Preferred Qualifications For this American Express job

This is a high visibility role and requires excellent communication skills as well as a dynamic and energetic approach to problem solving in order to further a best in class customer experience.

  • Prior experience working directly with customers.

  • Experience with technical troubleshooting of an application, preferably supporting software as a service (SaaS).

  • Experience in Interceptas a plus.

  • Technical Skills around data manipulation.

  • Excellent written and verbal communication skills.

  • Knowledge of SQL or XML is a plus.

Bachelor’s Degree and/or 1-3 year experience of application support experience required, -preferably supporting software as a service (SaaS)

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries

  • Bonus incentives

  • Support for financial-well-being and retirement

  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

  • Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

  • Generous paid parental leave policies (depending on your location)

  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  • Free and confidential counseling support through our Healthy Minds program

  • Career development and training opportunities.

How to apply American Express Recruitment 2023

  • Applicants can apply online.

  • Aspirants to Download the Official Notification

  • Find official notification on the official website to get more info.

  • Fill in personal details and education details etc without any mistake in your application form.

  • make payment

  • submit the application form online

Last Date as soon as possible


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